I lost it, they replaced it. For free
I lost the original silicone pad down the disposal. The kind folks at Levo sent me a full replacement infusion pod at no cost.
Awesome customer service and a brilliant product. My Levo II makes creating botanical infusions and tinctures dead easy. If you want to have precision dosing, you can either use a scale and do the math yourself or start with dispensary sourced concentrates.